VSC is an Operations Management and Services firm specializing in Gaming Operations, Information Technology, and Business Services serving the Government Sector. In 2009, VSC partnered with Intralot Inc. to form the DC09, LLC, to provide management and oversight for the On-Line Lottery Gaming System operations for the Office of Lottery and Gaming (OLG). VSC has assembled a world-class staff with proven lottery expertise in the areas of Marketing, Field Service, Call Center, Product Development, Gaming Research, Central Gaming System Operations & Management, and end-to-end Sports Wagering and related services.
Jon Zajdel Vice President and General Manager
Jon Zajdel serves as the Vice President and General Manager for Vital Services Contractors (VSC). He is responsible for the overall management of the firm’s day-to-day business activities and operations, including Marketing, Field Service, Call Center, and Information Technology functions. Jon manages a $250m book-of-business for the District of Columbia Office of Lottery and Gaming Central System and related services. With over 14 years in the lottery gaming industry, Jon is also responsible for Profit and Loss budget management and helped manage the successful launch of the Lottery’s Sports Betting application, GambetDC.
Jon’s most recent role was as Operations Manager, where he was responsible for Gaming Systems and Operations oversight for five state projects, servicing over 7,600 traditional retail agent locations and over 6,900 Coin Operated Amusement Machine (COAM) locations with 41,000 physical machines. Jon has completed lottery conversions in several states, including New Mexico, Vermont, New Hampshire, Louisiana, and the launch of the Arkansas lottery, a first for the state.
Leon Duncan EVP, Marketing and Business Development
Mr. Duncan started his career as an Account Executive selling air-time for local television affiliates in the Raleigh-Durham market. He established a solid understanding of what it takes to run a successful business. After five years of stellar achievement in Raleigh-Durham, he was recruited to a larger market (Washington, DC) to sell for the local NBC affiliate, WRC-4. Within two years, Mr. Duncan was recruited by the Washington Redskins (now known as the Washington Commanders) Team to become the Head of Broadcast Sales.
From 2002 through 2007, he was responsible for negotiating radio and television licensing rights for all games and selling ancillary programming. In 2008, Mr. Duncan joined Under Armour Inc. to manage the football brand and played an integral role during the company’s most successful period of growth. Within four years, he worked brand strategy and activation for four different categories, including a golf division that he helped catapult to the top tier of the apparel industry on a global scale.
Mr. Duncan returned to the Washington Football Team as Senior Vice President of Hospitality & Entertainment for the 2019 and 2020 seasons before launching his sports marketing agency - 6ix Degrees Marketing and Events. He graduated from North Carolina State University with a B.A. in Communications, is a member of Kappa Alpha Psi Fraternity Inc., and devotes time to mentor multiple youth organizations.
Kelly Allen, PMP Sr. Technical Delivery Manager
Kelly Allen is a Project Management Certified Professional with over 13 years of IT management experience supporting both the private & public sector. Kelly has experience reporting on $900 million-dollar IT program budgets, Risk Management and Analysis, and incorporating the Technology Business Management (TBM) model promoting alignment between Information Technology (IT), Finance, and Business Unit leaders and categorizing and reporting IT costs and other metrics.
Kelly is certified as a Project Management Professional, Lean Practioner, Scrum Master, and Power BI Pro. Kelly earned her Bachelors of Science degree in Pure and Applied Mathematics from Howard University, and her Masters in Business Administration with a concentration in Project Management from Louisiana State University at Shreveport (LSUS).
Damian Mouton Retail Marketing Manager
Damian is a proven project manager with over sixteen years of experience in marketing, commercial and residential facilities management, and operations management. He brings strong analytical and organizational skills and comprehensive working knowledge of all codes and regulations.
In addition to strong productive oral and written communication skills, excellent interpersonal skills, and computer literacy, he brings broad experience in word processing , identifying, analyzing, and resolving complete problems associated with general facilities and operation support services implementation.